RETURNS & REFUNDS
1. THE SHORT VERSION
[PENDING: returns window and conditions. Suggested: unopened items in original packaging can be returned within 14 or 30 days of delivery.]
2. HOW TO START A RETURN
- Email support@comebackdrops.com with your order number
- [PENDING: who pays return shipping]
- Once we receive and inspect the item, we confirm your refund by email
3. NOT ELIGIBLE FOR RETURN
- [PENDING: e.g. opened blind boxes, items with broken seals, used items]
4. DAMAGED OR NOT AUTHENTIC
If your item arrives damaged, or is not authentic, contact us within 48 hours of delivery with photos. You get a replacement or a full refund, including shipping.
5. REFUNDS
- Refunds go back to the original payment method
- [PENDING: refund processing time]
